Your partner in Retail
Call 0161 647 7227

Accreditations and Partners

Our factory audit programme

At the core of our business values is the commitment to ethical trading and responsible conduct. We firmly believe in ensuring that our products are manufactured by workers who receive fair treatment and have their safety, human rights, and well-being upheld.

We exercise careful discretion when choosing our business partners and limit our collaborations to those who adhere to internationally recognized standards. Our suppliers and factories must agree to and comply with these standards for us to consider working with them. Our audit program assesses each factory’s compliance with these standards, providing us with the assurance that the working conditions in the factory meet our criteria before we authorize its use.

  • 100% of our factories have been audited
    All audits will take place at least every two years (more often if required) to address compliance with the ethical standards.
  • 100% of audits for our factories were on-site visits
    Audits are semi-announced in a minimum of a 2-week window. We also conduct unannounced audits at our own discretion.
  • 100% of our factory audits were conducted by approved Association of Professional Social Compliance auditors.

We will accept a valid audit report from one of six internationally recognized approved third-party audit programmes below;

  • SEDEX Members Ethical Trade Audit (SMETA)
  • Business Social Compliance Initiative (BSCI)
  • International Council of Toy Industries (ICTI)
  • Social Accountability International (SA8000)
  • Worldwide Responsible Accredited Production (WRAP)
  • Responsible Business Alliance (Formerly Electronic Industry Citizenship Coalition)

Responsible sourcing strategy

We are committed to responsible sourcing and providing trusted provenance and traceability back to the source. The complexity of supply chains means traceability can be challenging but we are committed to building full transparency to trace the suppliers and raw materials we use. To support our responsible sourcing strategy, we recognise the benefit of collaborating with others to develop and adopt more sustainable ways of working.

Recycled material and fabrics

Materials that are intentionally manufactured in a more ethical and responsible manner are referred to as responsibly sourced materials. Our Responsible Sourcing Strategy is focused on procuring materials that have been certified and verified by third-party standards, as illustrated in the table below. We are dedicated to upholding this commitment.

Designing safer products

As a worldwide home-furnishing label, it is our belief that we bear the responsibility of designing products that prioritize both fire safety and health. This means we have a high level of fire safety in our products and at the same time, we refrain from using chemicals and substances that can be harmful to people and the environment.

UK Timber Regulations (UKTR) and EU Timber Regulation (995/2010)

We prioritize guaranteeing that our products do not contribute to illegal harvesting or deforestation. To this end, we conduct a risk assessment for all timber products to verify that the material was legally harvested, traded, and transported, in accordance with the relevant legislation in the country of origin. Our procedures align with the UK Timber Regulations (UKTR) and EU Timber Regulation (995/2010) at a minimum.

Product testing and Pre-shipment Inspection

We conduct product testing on all of our products and their components, to ensure legality, safety and functionality. We follow strict testing standards that apply to the product including claim substantiation, foreseeable misuse and lifecycle assessment. Testing and validation also include the safety, legality, security and fitness for purpose of any primary packaging.

We conduct all of our tests at SGS – a ILAC-MRA accredited test laboratory.